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IM should actually be like email, no matter which provider you use

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Terms that seem XMPP (also known as Jabber) is also very similar to e-mail. The problem for XMPP that I have already mentioned earlier that Skype is just extremely easy to use.

Jitsi For example, an open-source XMPP client with voice and video chat capabilities. Provides functionality and good looks also good from. A major obstacle is that when the user against a first voice call set-up and discovered that the selection of the correct microphone and automatically adjusting the volume very poorly or not implemented. Of course it is possible for technically experienced people to adapt, but that this did not win the masses.

If you like this kind of basic things though not implement well, how do you ever sell it to the first few users to each other to get the snowball Precisely that first small group of normal users for your network should be well served in terms of usability. Skype is one reason why so successful

Another cause is complexity:. To XMPP, you need a XMPP server. That’s too complicated for an end user. Who just want to install -> Use. In an ideal world, his e-mail address with the same password for this useful, but it is not an ideal world because not every mail domain has support for XMPP. With a GMail account this example, but with a Hotmail account (or whatever they call it nowadays) not. Free servers exist, but you have to know. If you exercise it, the weather also ease behind XMPP (e-mail address = IM) your loss. This is also a source of confusion for normal users because an email address on an IM address appears while they may not be.

You’re the same is quite depressed when you consider that something old ICQ is as user-friendly than XMPP.

[Comment edited by The Zep Man on August 30, 2013 10:07]